Privacy Policy

1. Data Controller

The data controller is:

2. What Data We Collect

We may collect the following personal data:

• • Name
• • Email address
• • Phone number
• • Address or job location (if provided)
• • Information you submit via contact forms or messages
• • Technical data (IP address, browser type, device information)
• • Website usage data (via cookies or analytics tools)

3. How We Collect Data

We collect data when you:

• • Fill out a contact form
• • Contact us by email or phone
• • Request a quote or service
• • Browse our website
• • Accept cookies or tracking technologies

4. Why We Use Your Data

We use your data to:

• • Respond to inquiries
• • Provide quotes and handyman services
• • Communicate about jobs or bookings
• • Improve our website and services
• • Understand website traffic and performance
• • Comply with legal obligations

5. Legal Basis (UK GDPR)

We process personal data under the following lawful bases:

• • Your consent
• • Performance of a contract or pre-contract steps
• • Legitimate business interests
• • Legal obligations

6. Data Sharing

We do not sell your personal data. We may share data with trusted third parties such as:

• • Website hosting providers
• • Security/CDN providers (e.g. Cloudflare)
• • Analytics providers (e.g. Google Analytics)
• • Email or contact form services

These providers only process data as necessary to deliver their services.

7. Data Storage

We keep personal data only as long as necessary to:

• • Respond to inquiries
• • Provide services
• • Comply with legal, tax, or accounting requirements

8. Your Rights

Under UK GDPR, you have the right to:

• • Access your personal data
• • Correct inaccurate data
• • Request deletion of your data
• • Restrict or object to processing
• • Withdraw consent at any time
• • Lodge a complaint with the UK Information Commissioner's Office (ICO)

9. Cookies

Our website may use cookies to:

• • Improve website performance
• • Analyze visitor behaviour
• • Support advertising or remarketing (if enabled)

You can control cookies via your browser settings. A cookie banner may be used where required.

10. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

12. Changes

We may update this Privacy Policy from time to time. Updates will be posted on this page.

13. Contact

If you have any questions about this Privacy Policy or your data: